ICMAP- M2- Enterprise Management MCQs with Answers – Quiz # 2

Quality refers to fitness for purpose, which means how suitable a product or service is for its intended use.

n this paper, you have studied ABC as an inventory management method that concentrates effort on the most important items.

The balanced scorecard approach to quality measurement focuses on customer, operational and financial perspectives.

To gain ISO accreditation an organisation is required to submit documentation to show that their processes meet ISO requirements. The other options are not necessarily required.

Application Service Providers are third parties who manage and distribute services and solutions to clients over a wide area network.

Kaizen seeks to improve quality by small, incremental steps. It does not seek radical changes (options B and C) and is not a problem solving technique (option D).

In a demand network, products are developed in response to market signals (demand).

Sustainability in operations management is primarily concerned with efficient use of resources.

Optimised production technologies focus on the removal of production bottlenecks.

Denial of service attacks attempt to disable an Internet site by overloading it with traffic.